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FAQ

Here you will find answers to the most frequently asked questions from our customers. If you cannot find answers to your question here, please contact us using the contact form at the bottom, we'll answer your question as soon as possible. Usually we will respond within 48h (weekdays).
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Returns
Refunds

You have 30 days from the day you recieved your product to return it. The item needs to be in it’s original condition, with tags and emballage. You cannot return your product if it’s used. OBS! Please be aware that €5 will be deducted from the total refunded amount. Allow at least 14 working days for your return to be processed.

If you don’t have your return form, please contact us and we will send you new forms.

For NON-EU customers, please contact us to get your return label, commercial invoice and for further instructions. You still need to fill out the return form that came with your package and place it together with your returned products as per instructions above.

Do'h!

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